2.1. Prof Clinic allows patient and physician consultation and/or communication. Preliminary information regarding the operations requested is given to the patient by Prof Clinic, and if the procedure is approved, support services like accommodation and transportation are provided.
2.2. Under the Contract, Prof Clinic will offer support in:
· a) In-depth details regarding the patient’s package
· b) In-depth details regarding the cost of the package
· c) In-depth details regarding visa and passport requirements (this information can also be obtained from https://www.evisa.gov.tr/en/)
· d) Information about the health requirements for accommodation and transportation.
· e) The dates and places of the stops along the way, as well as the transportation links.
· f) Name, address, and contact information for the doctor, the patient’s service provider, or a local representative that the patient can contact for help.
2.3. Prof Clinic relies all its treatment recommendations on the data (such as images, test results, medications, x-rays, etc.) provided by the patient and examined by the Prof Clinic. This information is shared by email or phone or personally. As a result, the Patient’s treatment plan may alter, or the clinic may decide not to administer therapy when the Patient is physically seen by the Service Provider prior to treatment. The Patient has the choice to stop the suggested treatment if such a change takes place in certain circumstances, the Patient will be compensated following deductions for testing, consultations,
and other costs. Prof Clinic does not cover the costs of services provided by third parties, such as hotel stays and transfers, and Prof Clinic is not responsible for reimbursing the Patient for these costs.
2.4. Considering the Service Provider’s expenditures, such as additional accommodation and travel charges, Prof Clinic offers a revised pricing quote if the patient decides to proceed with a new treatment plan. If a patient modifies their treatment plan, Prof Clinic is not liable for any inconsistencies, impossibilities, or additional fees that may result.
2.5. Non-Disparagement: The patient pledges not to publicly criticize, attack, or disparage Prof Clinic, or any of its executives, staff, suppliers, or directors (including, but not limited to, leaving disparaging remarks on any website or social media). The Patient agrees not to criticize Prof Clinic or any employee or do anything that might harm Prof Clinic’s services, management, credibility, or reputation at any point during or after the Contract duration. If this item is violated, the Patient agrees to immediately remove the previously mentioned damaging and offensive content and to make up for any financial and emotional harm done to Prof Clinic.
2.6. Prof Clinic acts as a facilitator and has no operational or administrative control over the services provided by the service provider, hotels, travel agencies, or transfer companies. By agreeing to the Contract, the patient understands that Prof Clinic is just acting as an intermediary and that Prof Clinic disclaims any guarantees about the service provided by third parties and any damages incurred because of such service. Prior to making an appointment with Prof Clinic, the patient agrees to read and accept all terms and conditions of third-party providers.
2.7. Prof Clinic must provide the patient adequate notice if it needs to cancel or modify the reservation. The patient has two options in these situations: either reschedule their appointment with Prof Clinic or cancel the appointment and obtain a refund less any applicable fees. However, Prof Clinic is not liable for any indirect fees or damages that may result from reservation cancellation or alteration. Once more, in the event of a force majeure circumstance beyond its control, Prof Clinic will not be liable for any harm to the Patient. Instances of force majeure can include but are not limited to, flight delays or cancellations, terrorist attacks, war, civil unrest, strikes, natural disasters like hurricanes, floods, earthquakes, and epidemics, as well as any legal or administrative measures that will influence how people travel, stay in places, and receive medical care.